Guides
The questions to start with.
How do you size the locker, organise garment movements and choose digital tools? These guides help laundries and host facilities focus on the decisions to make before starting a project.
Explore the guidesPlanning the service
From choosing the configuration to preparing for launch.
The service in an example
Follow a hypothetical example from drop-off to return delivery and discover what the software, laundry and host facility do.
Read the guide (in Italian)Sizing the locker
What data to gather on garments, flows and storage times before choosing compartments.
Read the guide (in Italian)Hardware and integration
The cabinet, digital connection and on-site testing: how to distinguish locker requirements from software functions.
Read the guide (in Italian)Defining the scope
Defining the scope means connecting activities, tools and responsibilities, including when a project involves software only or several roles are combined.
Read the guide (in Italian)Configuring the supply
Before comparing adoption arrangements, clarify who purchases, what remains available for use and which activities are included.
Read the guide (in Italian)Assessing costs and activities
Define the problem, compare items on an equivalent scope and observe the actual work before expanding the project.
Read the guideStarting the project
From contacts to testing: the steps to define when preparing to launch the service.
Read the guide (in Italian)Assessing impact
Environmental effects depend on location, routes and actual use. What data to gather before claiming a benefit.
Read the guide (in Italian)Laundries and host facilities
Service organisation and the tasks of the parties involved.
Laundry models
What changes between a traditional laundry, a staffed self-service laundry and an industrial or B2B service.
Read the guide (in Italian)Extending access
The locker adds an exchange point to the laundry service. Here are the activities to organise between the shop, customers and operators.
Read the guide (in Italian)Making the point known
A locker point must be recognisable and explained before launch, connecting communications, access and the laundry’s organisation.
Read the guideHosting a locker
Space, access and contacts: decisions for the facility hosting the service point.
Read the guide (in Italian)The point in an apartment building
Proposing a locker in an apartment building requires connecting residents’ interest, shared space, access and the laundry’s organisation.
Read the guide (in Italian)Choosing locations in the city
When choosing a local point, consider who visits the location, how they return for collection and how the laundry can serve those premises.
Read the guideSoftware and coordination
Digital tools and information accompanying orders.
ELAN: the offline laboratory
The PC works offline. The handheld records collections and deliveries at client premises and connects the laboratory to the cloud.
Read the guideSoftware, orders and lockers
Interfaces, orders, statuses and hardware integration: how to understand SLC-WA’s architecture and distinguish recorded data from physical activities.
Read the guide (in Italian)From order to drop-off
How customers move from choosing the service to dropping off garments, and what information the laundry needs to continue the work.
Read the guide (in Italian)From processing to collection
Processed garments and garments available in the locker are two different stages: the steps to organise to guide customers through to collection.
Read the guide (in Italian)Payments and balance
When the amount is determined and how the balance is updated: an explanation of the software workflow for those organising the laundry service.
Read the guide (in Italian)Access, compartments and times
A point accessible beyond counter opening hours requires a coherent service: how to coordinate the location, compartments and the laundry’s work.
Read the guide (in Italian)Access and activities
Project activities and software profiles do not automatically coincide: a guide to assigning work, access and operational responsibilities.
Read the guide (in Italian)Coordinating the stages
How to connect order information with the organisation of collections and return deliveries.
Read the guide (in Italian)Using a web app
Browser access and daily use: what to assess in the laundry’s digital tools.
Read the guide (in Italian)Technology and processes
A method for identifying the processes to guide with software and understanding when to add a locker point.
Read the guide (in Italian)Workplace services
People’s needs, initiatives and assessment of the experience.
Ten ideas for the workplace
Ten separate ideas for comparing needs, conditions of use and organisational effort before choosing a workplace initiative.
Read the guide (in Italian)Services in everyday life
Here, “operational employee benefits” describes the organisation of services that people can use in everyday life, designed with explicit roles and conditions.
Read the guide (in Italian)Assessing needs and initiatives
Before choosing a work–life balance initiative, clarify which need to address and how to assess its usefulness in the workplace.
Read the guide (in Italian)Reading studies on time
Research on working hours and time use helps frame questions, without demonstrating the effects of an individual service.
Read the guide (in Italian)