Customers use the machines
Customers wash and dry independently, following the shop’s rules. LockerClean software does not operate the machines.
Self-service laundries
Your self-service laundry, with more services.
Alongside self-service use of the machines, offer a service for customers who prefer to hand over their garments. Processing can be carried out by a trusted partner or your own business, meeting the applicable requirements. LockerClean software and smart lockers connect orders, drop-off and return.
Let’s talk about new services
More customer choice
Two options, in the same shop.
Customers using the machines and those handing over garments follow separate routes, with clear prices, instructions and contacts.
Customers hand over garments
Customers create an order and book a locker drop-off. Processing and return follow the service they have chosen.
A partner or your own business
Choose how to organise the service.
Define who carries out the processing and who looks after the customer, with clear roles and conditions for everyone.
With a trusted partner
The partner carries out the agreed processing. Collection, transport, prices and payment handling are defined by the agreements.
With your own business
Your business carries out the processing, meeting the applicable requirements. You organise staff, garment checks and return.
Orders and garment movements
From drop-off to return delivery.
The software links orders to the tasks of the designated staff, according to how the service is organised.
Checking and processing
The person taking charge of the garments checks them against the order and records updates. Unloading and inspection remain separate steps.
Loading and return
Designated staff record loading and unloading. Collection requires garments to be ready and loaded, within the service time slots.
Software for the business
Choose the tools you need.
Configuration starts with the services offered and the roles of your business and any partners involved.
Customers, price lists and orders
Coordinate service information using the management software. The counter channel is assessed as an option in the configuration.
Explore the softwareLocker drop-off and collection
Add a point alongside the machines for handing over and collecting garments. Access to the shop and service time slots must be coordinated.
Explore software and lockersBefore you start
Some useful answers.
Which requirements need to be checked?
In Italy, customers’ independent use of machines and garment processing carried out on their behalf have different requirements. Check the planned activities and the parties involved with the local SUAP business office, including when a partner is involved. Software and lockers do not replace the applicable professional qualifications and administrative requirements.
Does an open site mean an order is ready to collect?
Collection depends on processing, loading and the system’s time windows, as well as access to the premises.
Can an order be placed without listing garments?
This is a configurable feature: the service operator completes the details during garment inspection. It does not mean a service charged by weight.
Let’s start with the services you want to offer.
Tell us how the shop operates, which processing services you want to add and who you plan to entrust them to.