Laundry turnaround times
Agree accepted garments, processing and visits. Before presenting the service, check whether garments can be returned during the stay.
Hotels, serviced apartments and accommodation
Laundry services, for your guests.
Offer your guests a point to drop off their personal garments and collect them clean, right at the property. Processing and return times must be agreed with the laundry based on the length of the stay.
Let’s assess the on-site service
The length of the stay
Start with the time available.
A short visit and a stay of several weeks require different assessments.
Departures to consider
Clarify how to handle a departure before collection and who to contact when plans change. The arrangements need to be agreed.
From phone to locker
Useful information for guests.
Orders and their status are followed on the phone.
Location and access
Assess guests’ routes and operator entry. Drop-off and collection follow the system’s time windows and the area’s accessibility.
Conditions and languages
Specify the laundry, accepted garments, turnaround times and support. Check the languages required and those actually available in the process.
The on-site service
Separate hospitality and laundry roles.
LockerClean configures the software and coordinates technological integration.
Hotel management
The facility looks after space, safety and accessibility. Having a locker does not assign garment management to reception.
The laundry’s work
Organises loading and unloading, processes garments, sets prices and turnaround times, receives payments directly and supports users.
Before you start
Some useful answers.
Is return delivery during the stay guaranteed?
This must be checked with the laundry according to the length of stay, processing and visits. Conditions are clarified before use.
What about the hotel’s linen and garment supplies?
Assessment follows the industrial and B2B route, separate from the service for guests’ personal garments.
Describe your hospitality setting.
Specify the usual length of stays, proposed spaces and the laundry you work with.